SMS Terms & Conditions

By subscribing to or using our SMS service, you agree to the following terms and conditions:

Consent for SMS Communication

Upon providing consent to receive SMS communications from us, we want to assure you that your phone number and consent will never be shared with third parties or affiliates for marketing purposes. Your information is used solely for communication with you.

Types of SMS Communications

After you consent to receive text messages from Care Central Professionals, we will send messages regarding appointments, cases, or deliveries you have requested.

Examples of these messages include:

Customers and Guests: Updates on orders, deliveries, and other relevant information.

Job Applicants: Information about the status of your application.

Standard Messaging Disclosures

Charges: Standard message and data rates may apply based on your mobile service plan. Please contact your mobile carrier for details regarding any charges that may apply.
Opt-Out: You can opt-out of receiving SMS messages at any time by replying with the word “STOP” to any message received from us. After opting out, you will no longer receive SMS messages unless you opt-in again.
For assistance, text HELP or visit our website at https://ccphh.com/contact-us/ or visit our Privacy Policy and Terms of Service at [link of the new page].
Message Frequency

The number of Messages from Care Central Professionals may vary from 5 to 10 per day, depending on the services you have subscribed.

Opt-In
By providing your mobile number, you consent to receive text messages from Care Central Professionals, including promotional content, updates, and reminders. Message frequency may vary depending on your preferences or the service you’re subscribed to.
Privacy
Your phone number and personal information will be kept confidential and will not be shared with third parties except as required by law. For more information, please refer to our Private Policy Disclaimer.
Contact Information
For any questions regarding these terms or to contact us for support, please reach us at +1 (916) 252-2798 or admin@carecentralprofessionals.com.

Privacy Policy Disclaimer

At Care Central Professionals, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the personal data you provide to us while using our services. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, address, phone number, email address, date of birth, emergency contact information, and health-related data.
Health and Medical Information: Medical history, current health status, treatments, medications, and other health-related information necessary for providing home health services.
Payment Information: Billing details, payment methods, and insurance information.
Usage Data: Information on how you use our website, mobile app, and other online services.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our home health services.
To communicate with you regarding appointments, treatments, or any health-related inquiries.
To process payments and billing.
To comply with legal and regulatory requirements, including those related to healthcare services.
To send you important updates about our services, which may include newsletters or promotional offers, where permitted by law.

3. How We Protect Your Information

We implement appropriate security measures to protect your personal and medical information from unauthorized access, disclosure, alteration, and destruction. Our systems are designed to comply with healthcare privacy regulations, such as the Health Insurance Portability and Accountability Act (HIPAA), and to ensure that your data is handled securely.

4. Sharing Your Information

SMS consent and phone numbers will not be shared with third parties or affiliates for marketing purposes. However, we may share your information in the following circumstances:

With healthcare providers, hospitals, or other entities involved in your care.
With third-party vendors that assist with administrative tasks, such as billing or appointment scheduling, under strict confidentiality agreements.
As required by law or regulation, or to protect our rights and property.
In the case of a business transfer, such as a merger or acquisition, your data may be transferred to the new owner.

5. Your Rights and Choices

Access and Update: You have the right to access, correct, or update your personal and health information by contacting us directly.
Opt-Out: You can opt-out of receiving promotional communications at any time by following the unsubscribe instructions provided in each message or by contacting us directly.
Data Retention: We will retain your personal information for as long as necessary to provide our services or as required by law.

6. Cookies and Tracking Technologies

We may use cookies or similar technologies on our website to enhance your user experience, analyze site usage, and provide personalized content. You can disable cookies through your browser settings, though this may affect the functionality of some parts of our website.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect or solicit personal information from children. If you are a parent or guardian and believe we have collected information about your child, please contact us so that we can delete the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at:

Care Central Professionals

3017 Douglas Blvd, Suite 300, Roseville CA 95661

Main Office Phone: 916-774-7599

Phone: (916) 252-2798
Fax: (916) 252-2802
Intake: (916) 252-9471 Ext. 101
admin@carecentralprofessionals.com